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Trash Out, Stress Out!

Tosher connects neighbors, enabling them to help each other in taking out the trash, making daily routines both manageable and eco-friendly.

Your Privacy Matters.

Privacy & Policy

1. Introduction

Welcome to Tosher. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and services (collectively, the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the Service.

2. Information Collection

We may collect and process the following types of information:

2.1 Personal Information

  • Identification Data: Name, email address, profile picture, and Google ID obtained through Google Sign-In.

2.2 Location Data

  • Precise Location: We collect your precise location to facilitate trash pickup services and provide location-based features within the App.

2.3 Photos and Media

  • Uploaded Content: Photos and images you capture and upload through the App.

2.4 Payment Information

  • Payment Details: Payment method information for processing payments through our third-party payment processor, Stripe.

2.5 Address Information

  • Residential Details: Information about your residential complex, building name or number, and unit number.

2.6 Device Information

  • Device Data: Information about your device, including device ID, operating system, and mobile network information.

2.7 Usage Data

  • App Interactions: Details about your interactions with the App, including features used and pages viewed.

2.8 Push Notifications

  • Notification Tokens: Expo push tokens used to send you push notifications.

3. Use of Information

We use the collected information for various purposes, including:

  • Service Delivery: To provide and maintain the core functionalities of Tosher, such as scheduling trash pickups, processing payments, and facilitating interactions between users.

  • Account Management: To create and manage your user account, authenticate your access, and personalize your experience.

  • Communication: To send you notifications, respond to your inquiries, and provide customer support.

  • Location-Based Services: To match you with nearby trash collectors and display relevant content based on your location.

  • Improvement of Services: To analyze usage patterns, develop new features, and improve the App's performance and functionality.

  • Security: To detect and prevent fraud, unauthorized activities, and maintain the security of the App.

  • Compliance: To comply with legal obligations and enforce our terms of service.

4. Sharing of Information

We may share your information in the following circumstances:

4.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), data analysis, and customer support. These providers are obligated to protect your information and are prohibited from using it for any other purpose.

4.2 With Other Users

Certain information, such as your uploaded photos and necessary location or address details, may be shared with other users to facilitate trash pickup services.

4.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data under certain conditions.

  • Restriction of Processing: Request restriction of processing your data.

  • Data Portability: Request transfer of your data to another service.

  • Objection: Object to certain data processing activities.

To exercise these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy within the App. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

User Agreement

Terms of Service

1. Acceptance of Terms

By downloading, accessing, or using the Tosher app ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

2. Description of Service

Tosher provides a platform that connects users who need trash pickup services ("Requesters") with users who offer trash collection services ("Collectors"). Through the App, Requesters can upload photos of their trash for pickup, and Collectors can claim and complete these tasks.

3. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use the App. By using the App, you represent and warrant that you meet these eligibility requirements.

4. Account Registration

You must create an account to access certain features of the App. Registration requires accurate and complete information, including your name, email address, and other necessary details. You agree to keep your account information updated and secure.

5. User Responsibilities

5.1 Compliance with Laws

You agree to comply with all applicable laws and regulations when using the App.

5.2 Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  • Violating any local, state, national, or international law or regulation.

  • Posting false, misleading, or inappropriate content.

  • Harassing, threatening, or abusing other users.

  • Attempting to interfere with the security or integrity of the App.

6. Trash Pickup Requests

6.1 Posting Requests

Requesters may upload photos and provide necessary details for trash pickup services. You are responsible for ensuring that the information provided is accurate and the trash is properly prepared for pickup.

6.2 Claiming Tasks

Collectors may claim available tasks for pickup. By claiming a task, you agree to complete it within the specified time frame and in accordance with these Terms.

7. Payments and Fees

7.1 Payment Processing

Payments are processed through our third-party payment processor, Stripe. By providing payment information, you agree to Stripe's terms and conditions.

7.2 Service Fees

Tosher may charge fees for certain transactions or services. All fees will be disclosed to you before you complete a transaction.

7.3 Payouts to Collectors

Collectors will receive payments for completed tasks through Stripe Connect. You are responsible for providing accurate payout information and complying with Stripe's requirements.

8. Cancellation and Refunds

8.1 Cancellation by Requester

Requesters may cancel a trash pickup request before it is claimed without penalty. Cancellation after a task has been claimed may result in fees.

8.2 Cancellation by Collector

Collectors who fail to complete a claimed task may face penalties, including suspension or termination of their account.

8.3 Refunds

Refunds are subject to our discretion and will be handled on a case-by-case basis.

9. Content Ownership and License

9.1 Your Content

You retain ownership of any content you submit through the App. By submitting content, you grant Tosher a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display the content in connection with the Service.

9.2 Tosher's Content

All materials and content provided by Tosher, including but not limited to text, graphics, logos, and software, are owned by Tosher and are protected by intellectual property laws.

10. Privacy

Your use of the App is also governed by our Privacy Policy, which can be found here. By using the App, you consent to the practices described in the Privacy Policy.

11. Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice. Upon termination, you must cease all use of the App.

12. Disclaimers and Limitation of Liability

12.1 Disclaimers

The App is provided "as is" without warranties of any kind. Tosher does not guarantee the accuracy, reliability, or quality of any content or services provided through the App.

12.2 Limitation of Liability

To the maximum extent permitted by law, Tosher shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

13. Indemnification

You agree to indemnify and hold harmless Tosher, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the App or violation of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising out of or relating to these Terms or the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms within the App. Your continued use of the App constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

© 2025. Mask of Janus LLC.

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